Shipping policy

Soon+ offers free shipping rates. These orders ship using UPS or USPS unless expedited, and typically Handling time is (1-3) business days (Monday to Friday) and Transit time is  (4-10) business days (Monday to Friday) depending on the distance to your location from our Fulfillment Warehouse. This flat rate option is only available for delivery to residential addresses in the contiguous US and is not available for orders being shipped to Alaska, Hawaii, Puerto Rico, Canada, or for retailers.

International Orders:

Please be aware that any taxes, duties, and fees are NOT included with your shipping quote and will either be added to your order or become your responsibility upon receipt of your package.

Shipping Timelines

Both Standard Shipping and Expedited transit times are estimates provided by the carrier and can vary due to inclement weather, natural disasters, or a high volume of packages. For more detailed transit times, we encourage you to visit the carrier site.

Customer Support: 24/7-

Phone: +19549547688

Hours of Operation: 9am-4pm PST

Email: hello@getsoon.co

Address: InSync Products Ltd., 118 Wing Lok Street, Unit A, 3/F Cheong Sun Tower,, Sheung Wan, Hong Kong Island Hong Kong SAR